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1. Overview

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These Terms and Conditions ("Terms") govern your use of services provided by

Coffs Coast Technology Services ("we", "us", "our").

By engaging our services or accessing our website, you agree to be bound by these Terms.

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2. Services Provided

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We offer technology support including but not limited to:

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• Internet and Wi-Fi setup

• Modem/router installation

• Printer and laptop troubleshooting

• Business phone and PABX system setup

• Sales of tech products (e.g. laptops, routers, wi-fi boosters)

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Service charges are outlined on our website and may vary depending on the scope of work.

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3. Booking and Payment

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• Services must be booked via phone, email, or in person.

• Payment is due upon completion of service unless otherwise agreed.

• We accept PayPal, Bank Transfer, Credit Card payment methods

• Late payments may incur additional fees.

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4. Refunds and Cancellations

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• Refunds are provided in accordance with the Australian Consumer Law.

• Cancellations must be made at least 24 hours prior to the scheduled appointment.

• If a service is not delivered as promised, you may be entitled to a refund or re-service.

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5. Product Sales

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• All products sold are subject to manufacturer warranties.

• We do not guarantee compatibility with third-party systems unless specified.

• Returns are accepted for faulty items in line with manufacturer warranties,                subject to inspection.

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6. Liability

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• We are not liable for any indirect or consequential loss resulting from service delays, product failures, or third-party network issues.

• You agree to provide accurate information and access to your premises for service delivery.​

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7. Intellectual Property

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All content on our website, including logos, text, and images, is owned by Coffs Coast Technology Services and may not be reproduced without permission.

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8. Website Use

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• You may not use our website for unlawful purposes.

• We may use cookies to improve user experience.

• External links are provided for convenience; we are not responsible for their content.

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9. Amendments

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We reserve the right to update these Terms at any time.

Changes will be posted on our website and take effect immediately.

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10. Governing Law

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These Terms are governed by the laws of New South Wales, Australia.

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11. Contact

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For questions or concerns, please contact:

Coffs Coast Technology Services
📍 Office 2, Upstairs above Jack Simmons Menswear
33 Harbour Dr, Coffs Harbour NSW 2450
📞 02 6600 1723
🌐 www.coffstech.com

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